Career Center

Primary City/State:

Gilbert, Arizona

Department Name:

C/P-Support Services-Clinic

Work Shift:

Day

Job Category:

Clinical Support

Find your path in health care. We want to change the lives of those in our care ??? and the people who choose to take on this challenge. If you???re ready to change lives, we want to hear from you.??

As a Spanish Medical Interpreter, you will be an important part of the healthcare team, providing English/Spanish interpretation services for patients/companions with limited English proficiency that we encounter throughout the hospital, including patient/provider communication. You will be involved during every aspect of the patient stay, from registration to discharge. Effective communications skills and knowledge of medical terminology is required.??

* Must have a minimum of one year Spanish Medical Interpreter work experience

* Completion of a Medical Interpreting Certification Program highly preferred

* Written and Oral Language Skills Assessment will be required, if selected for interview (must meet passing score)

This is a full time day-shift position working 35 hours a week, with rotating weekends. Weekends and Holiday availability required. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.??

Experience innovative technology and exceptional opportunities for growth and development at Banner Health's state-of-the-art hospital Banner Gateway Medical Center. With comprehensive electronic medical records, physician order entry, digital radiography and proprietary advanced patient monitoring, Banner Gateway provides you with the innovative resources you need to provide your patients with the best care possible. Our commitment to nursing excellence has enabled us to achieve Magnet??? recognition by the American Nurses Credentialing Center. Located near Phoenix in Gilbert, Ariz., Banner Gateway Medical Center offers 176 private rooms, eight operating suites, a 37-bed emergency department and shares a campus with the Banner MD Anderson Cancer Center. Key specialties include oncology, obstetrics, bariatric surgery, emergency and other services that focus on meeting the changing needs of the dynamic and growing community we serve. About Banner MD Anderson Cancer Center Located in Gilbert, Ariz. (the Phoenix Metro area) on the Banner Gateway Campus, the center provides world-class care for oncology patients - both inpatient and outpatient - and has also brought leading oncology programs to the Banner Gateway campus including Stem Cell Transplantation and comprehensive Head & Neck cancer care. Our capabilities include five linear accelerator vaults, a brachytherapy vault, an advanced diagnostic imaging suite with PET/CT scan, more than 50 infusion bays, a cryopreservation lab and much more. Our inpatient medical oncology unit also incorporates a program that utilizes the electronic surveillance partnership in caring for the patient, where remote nurses have the ability to interact with patients via two way audio-video to assist the bedside nurse with patient care.

POSITION SUMMARY
This position provides interpretation for Limited English Proficient (LEP) patients and their families. This position acts as a neutral party in the role as a conduit of information between healthcare providers and patients and families.

CORE FUNCTIONS
1. Acts as a conduit of information for all clinical services including medical terminology and support services, policies and procedures to LEP patients.

2. Interprets patient and/or family questions or concerns to appropriate healthcare staff to optimize the patient care experience.

3. Documents accurately, completely and clearly all interpretation services.

4. Serves as a cultural mediator, as necessary and when appropriate, to enhance communication between patients/family, as it relates to medical care.

5. Acts as a neutral party in the role as a conduit of information between health care staff and patients and families. Confers with supervisor on any unusual situations. Positions are facility based with no budgetary responsibility. Internal customers: All levels of nursing management and staff, medical staff, volunteers and all other members of the interdisciplinary health care team. External Customers: family members.

MINIMUM QUALIFICATIONS

Must possess a level of knowledge typically acquired through the completion of an associate's degree in communications or health care related field or equivalent experience.

Requires fluency in English and target language of interpretation and a proficiency level typically achieved with 1 year of experience as an interpreter. Requires an understanding of medical terminology. Effective 9/1/2019, all new hires or transfers into the role must pass a written and oral exam with a score of 75% or above. Must demonstrate effective communication skills, problem solving, strong human relations skills, organizational and time management skills and flexibility in responding to multiple demands.

PREFERRED QUALIFICATIONS

Bachelor???s degree in communications or health care related field.

Completion of a medical interpreter skills training course including learning the code of ethics and standards of practice.

Additional related education and/or experience preferred.