Medical Assistant II

As one of the nation’s leading pediatric health care systems, Nemours is committed to providing all children with their best chance to grow up healthy. We offer integrated, family-centered care to more than 300,000 children each year in our pediatric hospitals, specialty clinics and primary care practices in Delaware, Florida, Maryland, New Jersey and Pennsylvania. Nemours strives to ensure a healthier tomorrow for all children – even those who may never enter our doors – through our world-changing research, education and advocacy efforts. At Nemours, our Associates help us deliver on the promise we make to every family we have the privilege of serving: to treat their child as if they were our own. 

REQUIREMENTS

Work hours:  Monday - Friday with rotating Saturdays

availability for shifts from 8am-430pm and 930am-6pm

Essential Functions:

1. Performs and documents patient intake (height, weight, head circumference, blood pressure, vision and hearing screening, reason for visit, chief complaint).

2. Assists providers with procedures, including but not limited to, suturing, suture removal, sterile procedures, minor surgical procedures, gyn exams, catheterizations.

3. Performs phlebotomy, via venipuncture or capillary techniques, to obtain blood specimens.Transcribe, collect, label and arrange transport for lab specimens. Performs back office laboratory tests.

4. Administers immunizations.

5. Enters and/or verifies patient/guarantor demographic and insurance information.

6. Schedules/cancels/reschedules patients appointments. Appropriately statuses patient in computer system.

7. Handles phone calls to/from patients, physician offices, insurance companies, internal customers, etc. utilizing proper telephone etiquette.

8. Obtains authorization for ancillary and specialty services from insurance carriers and documents actions taken appropriately.

9. Collects payments from patients - including copayments, current charges and prior account balances, posts charges, provides receipts and documents all financial transactions, including charge entry at checkout. Prepares daily cash reconciliation and bank deposits. Ensures work queues are up to date.

Our dedication to professionals who are dedicated to children frequently earns Nemours a spot on the list of top workplaces in the communities we serve. Our Associates enjoy comprehensive benefits, including our unique “Bridge to a Healthy Future” pediatric health plan, an integrated wellness program, opportunities for professional growth, and much more. As an equal opportunity employer, Nemours focuses on the best-qualified applicants for our openings.