VAGLAHCS's customer service delivery model is Patient Centered Care (PCC). Collaborates in a team-oriented, customer-driven, professional environment to promote access and coordination of care; educate and empower patients and their families; enhance the customer experience with positive interactions; and promote the coordination, continuity and integration of care. Demonstrates flexibility, integrity and accountability that emphasizes excellence and quality.
Internal Number: 563908600
About Veterans Affairs, Veterans Health Administration
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.