1. Analyzes incidents, sentinel events, and risk outcomes with administrators, physicians, clinical leaders, and staff to identify improvement opportunities utilizing quantitative techniques and knowledge of health care operations and systems thinking. Obtains and uses literature, best practice, and benchmark data whenever possible. Manages programs for the FHP System, to include hospital, skilled nursing, and clinics.
2. Manages significant clinical event and root cause analysis, including peer review, process improvement, tracking and reporting of processes, policies and procedures. Uses improvement methodologies (i.e. PDSA, Lean) to lead teams in quality improvement. Eliminates sources of error: identify causes of variation, develop and implement systems and processes to facilitate effective clinical practice and error reduction.
3. Manages day-to-day activities to improve population health outcomes, quality of care and value of care. Designs and implements data driven programs that assist in the identification and health management of high-risk populations. Prepares the organization in readiness for value-based care.
4. Establishes and oversees the development and implementation of short- and long-range goals and objectives and determines the optimal progression to obtain these goals. Reviews, analyses, and reports of various activities to determine progress toward stated goals and objectives. This position supports the development and achievement of department budgets in conjunction with these goals and in accordance with company standards.
5. Serves as a content expert for designing and providing formal and informal training for physicians, clinical leaders, staff, and other constituencies related to healthcare quality and patient safety. Provides advice and counsel for leadership at all levels of the organization.
Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. Provides all customers of Foundation Health with an excellent service experience by consistently demonstrating our core and leader behaviors each and every day.
NOTE: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive statement of duties. Specific tasks or responsibilities will be documented as outlined by the incumbent's immediate manager.